FAQs | Our Natural Soy Wax Melts and Candles

Here at JuLo Naturals we are passionate about creating natural soy wax melts and candles to create a beautiful, highly scented wax for you to enjoy in your home. Our products are handmade with care using only the best all natural soy wax, cotton wicks and clean burning fragrance. We believe that every candle should be a beautiful & an aesthetically pleasing addition to every home.

Here's some of our most frequently asked questions. Please don't hesitate to contact us if you have any other questions or concerns.

What are your candles and melts made of?
JuLo Naturals scented candles and melts are made with all-natural soy wax, cotton wicks, and phthalate free fragrance and essential oils. 

What are phthalates? 
Phthalates, known as DEP (Diethyl Phthalate), are often used in fragrance oils for scented items such as candles, and wax melts. They are solvents used to extend the aromatic strength of the candle fragrance oil. We don't use them because they are linked to a wide range of negative health effects including hormone disruption, low birth weight in babies, organ damage, conduct disorders in children, and more. Here's a great explanation and breakdown over at Earth Hero!

Where do you get your materials?
JuLo Naturals sources all of our materials from companies here in the US.

Where are you candles made?
All JuLo Natural candles and melts are hand-poured and hand-packaged in our home workshop in Southern California.

Do you have a store I can visit in-person? 
We do not have a brick & mortar storefront at this time.

How quickly will you ship my order?
We make every effort to ship your orders as quickly as possible. Most orders placed before 12pm PST Monday-Friday will go out same day. Orders placed after 12pm PST or on weekends will go out the next business day.

All orders are shipped from Southern California via USPS Priority Mail. You will receive a tracking number for your order when it is fulfilled. Our packages do not require a signature for delivery, so please make the proper accommodations if your mailing address is not secure.

What makes an all-natural soy wax candle different?
While paraffin wax is refined from crude oil, soy wax is made from soybeans- a completely renewable resource. Compared to paraffin, soy wax burns cleaner with no petrol-carbon soot. Soy wax also burns slower than paraffin, so soy wax candles also last longer.